Article 1: General
1.1. These regulations apply to the contest AeroSleep Giveaway, hereafter referred to as “the Contest”.
1.2. The contest is organised by NV QLEVR, which is registered with the Belgian Crossroads Bank for Enterprises under number 0472.941.217 and has its corporate headquarters at 9320 Aalst (Erembodegem), Waterkeringstraat 21 – Zuid VI. (hereafter referred to as “the Organiser”.
1.3. These regulations relate, among other things, to the conditions for participation in the Contest and the contest procedure.
1.4. The mere fact of participation in the Contest implies full, unreserved agreement to the terms and conditions of these Contest regulations on the part of the participant.
Article 2: Duration of the contest
2.1. The Contest starts on 03.04.23 at 00:00 and ends on 14.04.23 at 23:59. All registrations after this deadline will be declared invalid, unless the Organiser extends the duration of the Contest.
2.2. The Organiser reserves the right to adjust the duration of the Contest and, if necessary, prolong it.
Article 3: Conditions of participation
3.1. The Contest does not entail any purchase obligation on the part of the participant.
With the exception of any costs relating to participation in the Contest (phone, computer, postage costs, electricity, etc.) the participant does not owe the Organiser any compensation or contribution in exchange for participation. The aforementioned possible costs relating to participation are entirely at the participant's expense and cannot under any circumstances be claimed from the Organiser.
3.2. All natural persons living in Belgium, Netherlands, France, Germany are allowed to participate in the Contest, barring staff and board members of the Organiser and any partners, commercial promoters and consultants involved in the organisation of the Contest (hereafter: excluded persons). The same goes for first-degree relatives of the aforementioned excluded persons, as well as people living and/or staying at the same address as these excluded persons.
3.3. Minors (i.e. persons under the age of 18) can only legally participate in the Contest with the prior, explicit consent of their legal representatives (i.e. parents or guardians). Participation in the Contest implies this consent was granted. The Organiser reserves the right to request written confirmation of this consent. If the minor is unable to provide proof of consent, the Organiser reserves the right to bar the minor from further participation in the contest or make them ineligible for any of the prizes.
3.4. Participation is on a strictly personal basis, under the participant's own name. As such, the participant is absolutely not allowed to participate using multiple different accounts, multiple different IDs or pseudonyms, or on behalf of other participants. The participant is likewise not by any means allowed to play using a false identity or false identification, nor using the identity and personal data of a third party.
3.5. A participant can only participate in the Contest once. Participating more than once will cause the participant to be barred from the Contest altogether.
3.6. Any participants who would win a prize but failed to fully meet the conditions of participation will automatically no longer be eligible to receive this prize, without any compensation from or claims to the Organiser.
Article 4: Personal data
4.1. The Organiser is the controller of the personal data of the participant in the context of the Contest in conformance with any applicable laws and regulations (including the General Data Protection Regulation EU/2016/679) and in conformance with the Privacy Statement available from the Website of the Contest.
4.2. The following personal data will be requested from each participant in order to legitimately participate in the contest:
- First name
- Email address
4.3. The personal data provided by the participant will exclusively be used for the organisation of the Contest (this includes managing participants, selecting and contacting a winner...) and will be processed in accordance with the Privacy statement of the Organiser, the law of 30 July 2018 relating to the protection of natural persons with regard to the processing of personal data (BS 05/09/2018) and the General Data Protection Regulation EU/2016/679.
4.4. Only if the participant explicitly consents to the processing of their data for other purposes will the Organiser be entitled to contact the participant for promotions, offers, information, contests etc., depending on the nature of the consent given.
4.5. By participating, participants explicitly agree to the use of their image and name on the website and other online channels of the Organiser if they win a prize.
4.6. Participants can request access to, adjustments to or removal of their personal data at all times, as stipulated in the Organiser's Privacy statement.
4.7. Providing false, incomplete or incorrect data may cause the participant in question to be barred from participating in the contest.
Article 5: Contest procedure and designation of the winner.
5.1. Participation in the Contest is possible via the website: https://fb.me/1OVycBPXIjq3kTT (hereafter: the Website) and/or the link to the Website available on the online social media channels of the Organiser.
5.2. The Contest may entail a question or a creative/artistic submission on the part of the participant. One winner is chosen.
5.2.1.If the Contest entails a question, the participant will be asked to submit the correct answer. In case multiple participants submit the correct answer, the winner is determined by an elimination question. If there is still a tie after the elimination question, the participant who registered first will be named the winner.
5.2.2.In case of a Contest requiring a creative/artistic submission, such as a photo, drawing (or painting), text or video, the winner or winners will be determined by the Organiser based on the stipulated and announced assessment criteria.
By participating in a Contest requiring a creative/artistic submission, the participant guarantees to the Organiser that their creative/artistic submission will not violate any rights of third parties. This includes, but is not limited to, intellectual property rights and privacy rights. The participant therefore declares that they own the required rights (intellectual property rights and personality rights) to permit use of the creative submission and indemnifies the Organiser against any claims by third parties with regard to their creative submission. By extension, this means that all creative/artistic submissions have to be original, can only be created by the participant and may not contain any copyrighted materials or materials protected otherwise by third parties, unless the participant has received the required permissions of the rights holders in question.
By participating in this or a similar contest, the participant moreover agrees that the Organiser will take ownership of their submission. This means the participant explicitly waives their rights to these materials without any compensation and without any limitations in time and space, and without the need for renewed consent on the part of the participant. The aforementioned rights include, but are not limited to, the intellectual property rights of the participants.
The Organiser will under no circumstances be obligated to effectively publish the creative/artistic submission of the participant and use this on or via the aforementioned channels. The Organiser likewise reserves the right to remove a creative/artistic submission by the participant at any time and for any reason whatsoever.
5.3. In order to participate and be eligible to receive a prize, the participant is required to correctly adhere to the applicable contest procedure.
5.4. Once the Contest ends, the Organiser will notify the winner by email and/or phone.
5.5. If requesting or claiming a prize requires any actions on the part of the winner within a certain period (i.e. picking up the prize, etc) and the winner fails to perform this action in time, they lose their right to receive the prize, in which case the prize remains the property of the Organiser. In this case, the Organiser reserves the right to select a new winner, taking into consideration the contest procedure and the designation method for the winner.
Article 6: Prizes
6.1. A participant in the Contest may win the following prizes:
Sleep consultation with Lise Dullaerts worth up to €175 + Premium mattress package with fitted sheet worth up to €315
6.2. The Organiser reserves the right to change a prize and replace it with a comparable prize for production-related or other substantive reasons at any time.
6.3. The prize is strictly personal and may therefore not be transferred or sold to third parties. Likewise, the winner may not exchange or swap the prize. Nor may the winner offer the prize for free or put it up for online auction.
If the winner nonetheless tries to sell the prize (i.e. by offering it for sale on a website, via a newspaper...), the Organiser reserves the right to cancel or reclaim the prize. In this case, the winner may not claim any compensation. The prize will, in this situation, become the property of the Organiser again.
If the prize is no longer in the possession of the winner at this time, the Organiser reserves the right to claim an amount equal to the value of the prize, without prejudice to the right of the Organiser to claim damages.
Article 7: Contest supervision and decisions
7.1. The Organiser shall supervise the correct procedure of the Contest.
7.2. If the participant fails to adhere to all conditions stipulated in the regulations or in case of abuse, deception or bad faith, or in case the participant violates any applicable laws or regulations, the Organiser reserves the right to bar the participant in question from participating in the Contest. The Organiser cannot be held liable for this.
In such cases, the Organiser moreover reserves the right to ask the participant to return any prizes received and claim compensation for any damage suffered by the Organiser, which includes damage to their reputation.
7.3. The outcome of a contest is binding and irrevocable. It may not be contested. Decisions to designate any winners are always definitive.
Article 8: Liability of the Organiser
8.1. Neither the Organiser nor any persons appointed or third parties solicited by the Organiser in the context of the Contest can be held liable for any damage whatsoever, whether direct or indirect, arising from or in the context of participation in the Contest, or arising from the organisation of the contest, the designation of the winners or the awarding (or failure to award) of the prizes, regardless of the cause, source or consequences of this damage.
8.2. The Organiser can under no circumstances be held liable if, in case of force majeure, events outside of their volition or in case of a justified need, they are forced to shorten, extend, postpone, change or cancel the Contest if circumstances require this at any time.
8.3. Neither can the Organiser be held liable for technical issues and incidents over the course of the Contest, nor for any issues inherent in or due to the (temporary unavailability) of the Website and/or the email system. The Organiser shall nevertheless do everything in their power to neutralise and resolve such disruptive effects or have them neutralised and resolved. The Organiser can neither be held liable for any incompatibility between technologies used in the context of this Contest and the configuration of the equipment and/or software used by the participant. As such, the Organiser cannot be held responsible or liable for any disadvantages arising from such technical incidents.
8.4. The Organiser can neither be held liable for incidents arising from the acceptance of the prize by the winner. Neither can the Organiser be held responsible or liable for any defects in the prize, or if the prize does not meet the created expectations of the participant.
8.5. The Organiser cannot be held liable for any issues with postal and/or courier services relating to the delivery of a prize (such as delays, damage, strikes or loss). If a price is sent via registered mail, for example, and cannot be handed to the winner, the Organiser cannot be held responsible if the winner fails to retrieve their prize at a later time. Neither can the Organiser be held liable if the message is lost or unacceptably damaged.
8.6. Printing, spelling, typesetting or other errors as well as technical issues (including email communication, for example) cannot be invoked as grounds for any obligations or liability whatsoever on the part of the Organiser.
8.7. The exclusions or limitations with regard to the liability of the Organiser in this article shall in no way diminish their own responsibility or the responsibility of persons appointed by the Organiser or third parties acting on their behalf for any deliberate acts, serious errors or failure to comply with their key obligations in the context of the Contest.
Article 9 Co-organisers
9.1. If the Contest is organised in cooperation with one or multiple parties, the provisions in these regulations should be considered to refer to the Organiser and any co-organisers unless in the case of a different, applicable (special) contest regulation.
Article 10: Contact with the Organiser – complaints
10.1. A (potential) participant can contact the Organiser with questions and/or comments with regard to the Contest in the following manner:
- by email: email@example.com
- by mail to NV QLEVR, 9320 Aalst (Erembodegem), Waterkeringstraat 21 – Zuid VI
- by phone: +32 54 31 94 91
10.2. Any complaints with regard to the Contest must be submitted to the Organiser in writing within seven (7) days after the end of the Contest through the means described in article 10.1.
Complaints may never be processed orally or by phone.
Complaints that were not submitted in time, were not submitted in writing or for which it is impossible to identify the author, will not be processed.
The Organiser commits to processing any identifiable, written complaints that are submitted in time as soon as possible.
Article 11: The contest regulations
11.1. By participating in this Contest, the participant accepts these contest regulations and all decisions made by the Organiser in the context of this contest. Any additional statements with regard to the contest should be considered part of these contest regulations.
11.2. If warranted, the Organiser reserves the right to adjust these general Contest regulations.
11.3. The Organiser reserves the right to suspend or revoke the Contest in any separate jurisdiction if they are forced to do so on legal or mandatory self-regulating grounds without any right to compensation on the part of the participant.
11.4. These regulations are published on the website of the Organiser and can be printed from this website if necessary.
11.5. If one or multiple provisions of these Contest regulations are declared void, illegal or non-opposable, this will not affect the validity of the other provisions of the regulations. The provision in question should then be interpreted and/or be replaced by a valid provision with the same objective and effect or by a similar provision that approximates the provision in question as much as possible.
Article 12: Disputes – applicable law
12.1. In case of any disputes with regard to the Context or the interpretation of these Contest regulations, the Organiser and the participant will first try to reach an amicable solution. If no amicable settlement can be reached between these parties, the dispute will be submitted to the competent courts of the location of the Organiser's headquarters.
12.2. These contest regulations are subject to Belgian law.